These Terms serve as the framework that outlines the overall relationship between you and Sendar
In these terms and conditions, the following words shall have the following meanings:
By using or accessing the Service, you affirm that you have read, understood, and agreed to all of these Terms on behalf of yourself or the entity you represent. These Terms will remain applicable as long as you continue to use the Service or any data obtained from it.
Sendar provides users with access to specialized services, encompassing email, SMS, chatbot campaigns for platforms such as Facebook, WhatsApp and SMTP service. Sendar Landing Pages for creating websites and a CRM system for the effective management of sales processes and communication channels.
Users have the following capabilities:
By using our Services, you agree to abide by these terms and conditions and any additional terms that may be provided.
We are committed to upholding your rights as a data subject, in accordance with applicable laws. These rights include, but are not limited to, the following;
You may be required to create an account to access certain features of the Services.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
During registration, users are required to provide personal information such as name, email address, and telephone number, and select a password for accessing their account. It is strictly prohibited for users to share their username and password with any third party, and they are solely responsible for safeguarding this information.
Users are obligated to provide accurate and valid information during the registration process. Failure to do so may result in the user being denied access to the service. Service employees reserve the right to request additional verification of the client's personal information to ensure its accuracy.
All personal information is governed by Terms of Service and Privacy Policy and may be used by Service employees to communicate with the user in accordance with the Privacy Policy.
The user retains the right to request the deletion of their account at any given time. Any remaining funds in the account will not be reimbursed unless specific circumstances warrant a refund. Sendar’s decision in such matters is guided by its Anti-Spam Policy, and the company will not issue refunds to users who have been blocked for violating this policy.
Upon completing the registration process, every customer automatically gains access to the free plan offered by the Service. You have the option to continue using the free plan, provided you agree to its conditions and accept the specified limitations on the number of emails that can be sent. Should you choose to upgrade to a paid plan or renew your account, it implies that you are content with the level of service provided.
Sendar offers a range of billing plans. Users have the privilege to switch to a different, more convenient plan at their discretion, whenever they wish. All actions related to changing or paying for the billing plan are carried out by the customer within their account.
Marketing campaigns involve the preparation of communications, compilation of recipient lists with associated contact details, and the process of dispatching these campaigns to subscribers. The user independently designs the templates for these communications, utilizing options provided by the Service, as well as incorporating images and composing text.
The user is entirely responsible for the content of their mailings, which must align with the guidelines established in the Service’s Anti-Spam Policy. Failure to comply may result in the Service temporarily suspending the user’s account until the matter is resolved.
It refers to all types of intellectual property rights on a global scale. This includes, but is not limited to, inventions, patents, copyrights (including renewal rights), trademarks, trade names, service marks, corporate names, trade secrets, confidential information, computer software (including source code), processes, discoveries, methods, domain names, and any other forms of intellectual property, whether registered or not. It also encompasses any applications for registration of these rights, regardless of their location or jurisdiction."
Our Service strictly prohibits the dissemination of spam or any form of offensive or unlawful content.
Users must refrain from sending:
Each profile undergoes a thorough review to ensure compliance with our Terms of Service. This process is vital in upholding deliverability standards for all our clients.
a. The Company's privacy policy outlines how we collect, use, and disclose personal information. By using our Services, you consent to our privacy practices.
a. The Company shall not be liable for any direct, indirect, or consequential damages arising out of the use of our Services.
b. The Company does not guarantee the accuracy or completeness of any information provided.
These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction].
The Company reserves the right to modify these terms and conditions at any time. Continued use of the Services after such changes constitutes acceptance of the modified terms.