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CONTACT

Get in touch with us

Sendar's support team is based in Lekki Phase 1, Lagos, Nigeria and is available via email at support@sendar.io, by phone at +234 707 893 1282, and through the live chat widget on this page. Business hours are Monday to Friday, 8 AM โ€“ 6 PM WAT, with emergency support available 24/7 for API downtime issues.

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Send us a message

Fill in the form and our team will get back to you within 4 business hours.

Our Office

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Lagos HeadquartersNo 14, Ben Okagbue, Mba Street,
Lekki Phase 1, Lagos, Nigeria
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Support Channels

Other ways to reach us

Choose the channel that works best for you. We're available across multiple platforms to ensure you always get the help you need.

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Email Support

Send us an email and our support team will respond within 4 business hours on weekdays.

support@sendar.io
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Live Chat

Chat with our support agents in real-time directly from your Sendar dashboard during business hours.

Open Live Chat
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WhatsApp

Message us on WhatsApp for quick answers. Available 24/7 for critical delivery and OTP issues.

Chat on WhatsApp

Contact FAQs

Common questions about reaching us and getting support.

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How quickly does Sendar respond to enquiries?+
We typically respond within 4 business hours on weekdays. WhatsApp and live chat get the fastest replies; email support follows within the same window. For urgent OTP or delivery issues, our WhatsApp line is monitored 24/7.
What are Sendar's support hours?+
Can I schedule a demo of the Sendar platform?+
How do I report a technical issue or API bug?+
Does Sendar offer partnership or reseller programmes?+

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