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One Platform. Every Channel. Every Customer.

Sendar's omnichannel messaging platform unifies SMS, WhatsApp, email, and voice into a single dashboard for Nigerian businesses. Marketers can build cross-channel campaigns that reach customers on their preferred channel, trigger automated messages based on customer actions, and view consolidated delivery and engagement analytics — all without switching between separate tools or providers.

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Home/Omni-Channel
The Vision

Four Channels, One Dashboard, Zero Complexity

Nigerian businesses shouldn't need four different tools to reach their customers. Your bank sends OTPs via SMS, your logistics partner confirms on WhatsApp, your marketing team blasts email campaigns, and your support line runs on voice — all through separate platforms, separate logins, separate bills.

Sendar brings everything together. One unified inbox where every conversation lives, regardless of channel. One API that lets your developers send messages anywhere with a single integration. One dashboard where your team sees every delivery, every open, every response.

Start with SMS today. As WhatsApp, Email, and Voice launch, your account, contacts, and campaigns scale with you — no migration, no re-integration, no starting over.

Channels

Every Channel Your Customers Use

Reach your audience wherever they are. Start with SMS today, and unlock every channel as it goes live.

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Live

SMS

Bulk, transactional, and OTP messages across MTN, Airtel, Glo & 9Mobile. 98% open rates, 3-second delivery, DND-compliant.

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Coming Soon

WhatsApp

Rich media messages, interactive buttons, and two-way conversations on the platform Nigerians use most. Templates and chatbots included.

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Coming Soon

Email

Transactional emails, marketing campaigns, and newsletters with a drag-and-drop builder. High deliverability and detailed analytics.

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Coming Soon

Voice

Automated voice calls, IVR systems, and voice OTPs. Perfect for reaching customers without smartphones or data access.

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Platform Features

What Omni-Channel Unlocks

Everything you need to orchestrate seamless, multi-channel customer communication from one place.

Coming soon
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Unified Customer Inbox

Every SMS, WhatsApp message, email, and voice interaction in one threaded view. See the full conversation history per contact, across every channel.

Coming soon
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Channel Fallback

If a WhatsApp message isn't delivered, automatically retry via SMS, then email. Your message always gets through with intelligent fallback chains.

Coming soon
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Single API for All Channels

One integration, every channel. Send SMS, WhatsApp, Email, or Voice with the same API call — just change the channel parameter.

Coming soon
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Cross-Channel Analytics

Compare performance across SMS, WhatsApp, Email, and Voice in a single report. Understand which channel delivers the best ROI for each use case.

Coming soon
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Smart Channel Routing

Sendar picks the best channel for each message based on cost, deliverability, and customer preference. Maximise reach while minimising spend.

Coming soon
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Campaign Orchestration

Build multi-step, multi-channel campaigns with a visual workflow builder. Schedule, trigger, and branch across SMS, WhatsApp, Email, and Voice.

Why Omni-Channel?

Your Customers Are Already Multi-Channel

The way Nigerians communicate has changed. A customer might receive an OTP on SMS, chat with your support team on WhatsApp, read your newsletter in their inbox, and confirm a delivery by voice — all in the same day. Businesses that communicate on just one channel miss the moments that matter.

Omni-channel messaging is not about being everywhere at once. It is about being on the right channel at the right time. An OTP belongs on SMS. A rich product catalogue belongs on WhatsApp. A detailed receipt belongs in email. A time-sensitive alert belongs on voice. Sendar gives you the intelligence to choose automatically — and the fallback to guarantee delivery when one channel is unavailable.

There is also a cost dimension. SMS is fast and reliable, but it is not always the cheapest option for long messages. Email is free per message but slow. WhatsApp is highly engaging but requires opt-in. With omni-channel routing, Sendar optimises each message for both effectiveness and cost — so you spend less while reaching more customers.

Start with SMS. Scale to every channel.

SMS is live and ready. When WhatsApp, Email, and Voice launch, your account, contacts, and campaigns carry over seamlessly.

Send SMS Now →
FAQ

Frequently Asked Questions

Everything you need to know about Sendar's omni-channel messaging platform.

What is omni-channel messaging?+
Omni-channel messaging lets you reach customers across SMS, WhatsApp, Email, and Voice from a single platform. Instead of managing separate tools for each channel, you get one dashboard, one API, and one contact list — with every conversation threaded together regardless of channel.
When will Sendar's omni-channel platform be fully available?+
Which channels are available on Sendar right now?+
How much will omni-channel messaging cost?+
Can I start with SMS and add WhatsApp and Email later?+
Will my contacts and campaigns transfer when new channels launch?+
What is channel fallback and how does it work?+
How do I get early access to new channels on Sendar?+

Don't wait for every channel — start with SMS today

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